Hideaway Duffel – Heather Gray

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ESTIMATED DELIVERY DATE: Thursday, May 26

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Product Details
Item Specifics
Shipping & Delivery
FAQs
About Us
Product Details

The Perfect Duffel for Every Occasion!

The Hideaway Duffel is the perfect bag for traveling or weekend getaways! It’s lightweight and can easily be stored in a small space. Made of durable materials, it will last through all your adventures!

Hideaway Duffel - Heather Gray
Designed for stress-free travels with pets
Pets can be the best travel companions, but they also experience a lot of fear when outside of their comfort zone. The Hideaway Duffel is designed to help keep pets safe, healthy & secure.

Thoughtfully Designed
Convenient Three-Way Mesh Entry
We designed this carrier with your pet’s comfort in mind. The three mesh sides provide ample ventilation, and the top-loading design makes it convenient for loading cats.

Hideaway Duffel - Heather Gray

Pet-Approved
Help Reduce Your Pet’s Travel Stress
The Hideaway Duffel keeps your pet comfy and cozy while reducing the amount of stimuli they receive, for less fear, anxiety, and stress while traveling.

Hideaway Duffel - Heather Gray

For pets’ security and comfort
Excellent travel experience
Award-winning product returns
The Hideaway™ Duffel Pet Carrier was awarded 2017 Best New Product for Pet Fear, Anxiety, & Stress by the organization Fear Free Pets. returning

Easy to clean and wash
The poly fleece baseliner can be easily washed in the washing machine. The coated polyester woven fabric exterior is easy to clean with soapy water.

Super convenient carrier bag
Easily carry your pet’s treats, medications, waste bags, and other essentials in the ergonomic side pocket of this premium carrier bag.

This bag is the perfect size for traveling!
The dimensions of this bag are 17″L X 12″H X 10″W, and it can hold up to 16lbs. This bag is airline approved, meaning that it meets the major airlines’ carry-on regulations.

The easy way to keep your pet safe while in motion
To ensure optimal stability during movement, connect your pet’s harness to the interior clip. In addition, you can zip the privacy covers shut to block out distractions or unzip them during breaks so you can talk to your pet.

Hideaway Duffel - Heather Gray

Ultimate Comfort & Protection
Frequent travelers know that comfort and protection are must for their pets. That’s why this carrier is made with a water-resistant coated polyester canvas exterior and “fur catch free” silky interior lining. Patent sound barrier minimizes pet’s travel anxiety and shields pet’s sensitive hearing from elevated environmental noise.

About Prefer Pets
My husband and I started Prefer Pets because we wanted products that would make traveling with our pets easier. We created carriers with features and functions we wished we had, based on feedback from customers and our own experience. We remain a family business committed to making quality pet travel gear for the people who love them

Hideaway Duffel - Heather Gray
Designed In
Rancho Cucamonga, California

Established
2006

Brand values
Small Batch

4 GREAT REASONS TO BUY FROM US:

  • Over 37,000 happy customers worldwide
  • Real people on our support team ready to help
  • The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
  • We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security

BUY WITH CONFIDENCE

Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
  • Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
  • Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
Item Specifics
Shipping & Delivery

How much does shipping cost?

We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.

What countries are you delivering to?

As of now, we’re delivering to the United States only.

How long does shipping take?

All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.

How can I track my parcel?

Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

What happens to my parcel if it is delivered while I’m not there?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

FAQs

How to search for products?

Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.

Do I need to create an account to place an order?

It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..

How do I place an order?

On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button.

As soon as you’ve added everything you wanted to your cart, click on the Proceed to Checkout button.

You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.

Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out.

How do you protect my personal details when I register and check out?

We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..

Following the industry standards, we use the Secure Sockets Layer (SSL) technology to encrypt the information you share with us such as your name, address, and payment details..

Can I buy your items and send them to someone as a gift?

Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.

Can I change or cancel my order?

Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..

To edit your order details or cancel the purchase, simply use the Contact Us form to send us an email..

An item is missing, wrong, or damaged in my package. What should I do?

We're sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..

About Us
Customer commitment

We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.

Passion for our work

We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great staff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.

Inspiration and creativeness

Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!

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